Refund policy

Welcome to the Shameless Nameless Store. Please review the following terms that govern the use of and purchase of products from our store. Please note that use of our site constitutes your agreement to follow and be bound by those terms.

General

The store may change terms, move or delete or add, to the store time to time. Such changes constitute your agreement to follow and be bound by the terms as changed. We may, at our own discretion, limit or cancel quantities purchased per person, per household, or per order. We may also reserve the right to refuse any orders placed with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or order the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the email and/or phone number provided at the time of the order was made. We reserve the right to limit or prohibit sales to dealers, resellers, or distributors.

Mailing Your Exchange

At this time there are no returns/refunds, other than factory defects. Once we receive the original item, we will immediately review return and send you a new item with a tracking number. In the case of a return, the cost of the shipping label will be automatically deducted from your return amount. It may take one to two business days after the product is received to process. Refund is based on the purchase price of the product and does not include shipping and handling costs.

Please note that a $16 shipping fee will apply for all international exchanges, and we will contact you for payment.

There are no exchanges for discontinued merchandise, final closeouts, or customized products, no exceptions.

Special Conditions

To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within one year of purchase) in certain situations, including:

Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
Products showing excessive wear and tear. Products differ, but generally, wear and tear is considered excessive if the product is nearing the end of its practical use, or just looks heavily worn
Products lost or damaged due to fire, flood, or natural disaster
Products with a missing label or label that has been defaced
Products returned for personal reasons unrelated to product performance or satisfaction
Products that have been soiled or contaminated, until they have been properly cleaned
Returns on ammunition, either in our stores or through the mail
On rare occasions, past habitual abuse of our Exchange/Return Policy